Terms & Conditions

TERMS & CONDITIONS

Welcome to CAWPINK! Please read these terms and conditions carefully before placing an order with us. By placing an order, you agree to be bound by the terms and conditions set out below.

1. VOUCHER CODE T&C's

1.1 Excludes dropship brands: Bumbleride, Dandelion Surf, Dick Pearce, Love Logs, Panda London, Sea Lion Paddleboards, Stick In The Sand, The Big Bean Bag Company, Waes, Slow South, Sand + Palm, Renue.

1.2 Cannot be used in conjunction with any other offer.

2. THE CONTRACT

2.1 After placing an order, you will receive an email acknowledging that we have received your order. However, this does not confirm acceptance of your order.

2.2 Your order constitutes an offer to CAWPINK to buy goods. All orders are subject to acceptance by us, and acceptance will be confirmed by sending an email that confirms dispatch by the delivery service provider.

2.3 The contract between you and CAWPINK is formed when we send you the dispatch confirmation.

2.4 The contract will relate only to those goods whose dispatch we have confirmed. We are not obliged to supply any other goods that may have been part of your order until the dispatch of such goods has been confirmed in a separate dispatch confirmation.

2.5 We reserve the right to cancel the contract if: - We have insufficient stock to deliver the goods you have ordered. - The delivery service provider does not deliver to your area. - One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. - We have reason to suspect a fraudulent transaction.

2.6 If we cancel your contract, we will notify you by email and re-credit any sum deducted from your debit or credit card as soon as possible but within 30 days.

3. RESTRICTED ITEMS

3.1 By placing an order for items requiring you to be over 18 years of age, e.g., alcohol and knives, you confirm that you are at least 18 years old if resident in the UK or of the minimum legal age to purchase alcohol according to your country's laws if outside the UK.

3.2 We do not accept orders from, nor arrange delivery of alcohol to, any person under the age of 18 at the date of the contract.

4. RETURNS

4.1 In the unlikely event you are dissatisfied with your CAWPINK purchase, return your goods within 14 days of the purchase date for a full exchange or refund.

4.2 Cosmetics are exempt from the right to return if opened or sampled due to the perishable and hygienic nature of the goods.

4.3 Returns can be made by post to: CAWPINK Room 511, 5/F, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, KLN Hong Kong

4.4 Refunds will be processed using the same payment method used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction.

5. BUSINESS INFORMATION

5.1 Company Name: CAWPINK

5.2 Company Number: 3343946

5.3 Registered Address: Room 511, 5/F, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, KLN, Hong Kong.

These terms and conditions are subject to change at any time. Please check them regularly before making any transactions.