Contact Us

Customer Support and Ordering Information

All emails will be responded to by one of our customer care representatives within 24 - 48 hours (excluding weekends and holidays).

If you do not receive a reply within 48 hours, please carefully check your email filter or junk mail settings to ensure you are not blocking our responses.

Please note that you can place your order online with our YAHOO SSL SECURE SERVER, where all your information will be kept confidential and will not be sold to any organization or other online shopping network.

Discreet and Secure Shopping

All orders are shipped in plain packaging, and the shipping label does not mention our name or the word "lingerie." There is no indication on the outside of the box regarding its contents. You can feel secure having a shipment sent to your home or work address, assuming nobody else opens your mail.

Our Service To You

CAWPINK is here 24 hours a day, 7 days a week on the web to make online shopping convenient. Our Customer Service and shipping department are open from Monday-Friday, 9 am-5 pm HKT. CAWPINK wants to hear from you! We take online orders and are available to address any questions, concerns, or comments you may have. Whether you need assistance with sizes or want to know more about our return policies, CAWPINK is the place to shop when you need a special something for a loved one.

With our friendly service and always-positive attitude, we are here to serve you!

Contact us at: service@cawpink.com